Nimbus Blog

Nimbus unveils two powerful updates: EV charge points and automated support chat

Written by Stewart Smith | 10-Jan-2024 17:48:29

Running a successful property business means staying ahead.

To do this, you need access to the right tools and support. At Nimbus, we understand the unique challenges faced by property professionals, and we are thrilled to announce two game-changing updates designed to enhance your experience: the new Energy & Infrastructure layer featuring EV Charge Points and the introduction of Automated Support Chat.

First up, is an added layer to Energy & Infrastructure: EV Charge Points.

Developers, especially those in the energy sector, often face the challenge of assessing sites for the potential benefits of electric vehicle (EV) charge points. Planning the location of these  according to existing infrastructure adds an additional element of complexity that can be tiresome and time consuming.

The solution?

Exclusively available for our Advanced and Enterprise clients, our latest Energy & Infrastructure layer in the Location Analysis section is a game-changer. It provides a detailed map of EV charge points, including information on available connection types and output voltages.

Thanks to this layer, developers can seamlessly integrate EV infrastructure into their projects with a clear understanding of the existing landscape – saving you time and reducing complexity.

Next up is an update we’re especially proud of – the new Automated Support Chat feature.

Property professionals often use Nimbus beyond standard office hours: it’s how business gets done. However, when questions or issues arise outside of work hours, we know this can lead to potential frustrations.

Revamped Help section

To address this, our Nimbus data scientists have been working hard on a solution. The result? We’ve completely revamped the Help section. Now, users can seamlessly transition between tried-and-tested comprehensive help videos and an Automated Support Chat that’s available 24/7. Able to addresses common queries instantly and expertly identify when a question needs escalating beyond automated capabilities, users can now rest assured that they’ll get accurate, seamless support – no matter the time of day.

Stay tuned for more innovation

This is just the beginning of our journey towards providing you with even more cutting-edge tools and features. We have a wealth of exciting improvements on the horizon, designed to streamline your property analysis and help you achieve your goals more efficiently.

Webinars for in-depth insights

To get the most out of Nimbus and explore these new features, consider joining our industry-leading webinars. They provide an excellent opportunity to learn directly from our experts and enhance your proficiency in using our platform.

Connect with our support team

If you’d like to know more about how Nimbus and our exciting new features can help take your business to the next level, get in touch with our team today on 01926 355 424 or take our new feature for a test drive today when you sign up for a free trial.

Thank you for choosing Nimbus as your partner in property success. We're excited to continue this journey with you, and we can't wait to show you what's next.